Privacy & Cookies Policy

This Privacy and Cookies Policy applies to RETNA.com and MARCCADELuz.com (collectively, the Website). We respect the privacy of our collectors, visitors, subscribers, collaborators, and other individuals who contact us through the Website. This Policy explains what information we collect, why we collect it, and how we protect and use it.

When you contact us through the Website, we may collect information that you voluntarily provide, including: name; email address; telephone number or other contact information, if provided; information contained in your message or inquiry; information relating to an artwork, commission, mural, collaboration, licensing request, press inquiry, or other request; newsletter subscription preferences, where applicable. We only ask for information reasonably necessary to communicate with you and respond to your request.

Information submitted through the Website may be used to: respond to your inquiry; communicate with you regarding original artworks and available inventory; respond to commission or mural inquiries; communicate regarding exhibitions, collaborations, licensing, press, or other professional requests; direct your inquiry to the appropriate authorized team member; provide information you have requested; send RETNA news and updates if you have chosen to subscribe; maintain the security and proper operation of the Website; maintain appropriate business records; comply with applicable legal obligations. We do not use information submitted through our contact forms for purposes unrelated to the reason it was provided, except where permitted or required by law.

If you contact us regarding an original RETNA artwork, available inventory, or a commission, your contact information and inquiry will be used to respond to your request. Your inquiry may be directed internally to the appropriate authorized sales team member responsible for assisting collectors with artwork availability, commissions, pricing, and acquisition procedures. Submitting an inquiry does not create a purchase agreement or other contractual obligation.

We do not sell or rent personal information submitted through our Website. We also do not provide contact-form information to unrelated third parties for their independent advertising or marketing purposes.

Like most websites, we may rely on service providers that help us operate the Website and communicate with visitors. For example, service providers may support website hosting, form functionality, security, email delivery, or similar technical functions. These providers may process limited information as necessary to provide their services. This does not mean that we sell your personal information to them. Where appropriate, service providers are expected to process information for the purpose of providing services to us and subject to applicable privacy and data-protection requirements.

The Website currently uses Google reCAPTCHA to help protect Website forms from spam, fraud, and automated abuse. Information processed through reCAPTCHA is subject to Google's applicable privacy and service terms.

If you voluntarily subscribe to RETNA Updates, we may use your email address to send information regarding exhibitions, projects, releases, events, collaborations, and other RETNA news. You can unsubscribe from marketing emails at any time by using the unsubscribe option provided in the email. Unsubscribing from marketing communications does not prevent us from responding to an inquiry or sending communications necessary in connection with an existing transaction or request.

Cookies are small data files or identifiers that websites may place on or access through your device when you visit a website. They can be used to make a website function properly, maintain security, remember preferences, or understand how a website is being used. RETNA.com and MARCCADELuz.com may use cookies and similar technologies that are necessary for the operation, functionality, and security of the Website.

Depending on the technologies currently enabled on the Website, cookies may include: strictly necessary cookies, which support essential Website functions, security, forms, and related technical services, and may be necessary for the Website to operate correctly; analytics or performance cookies, which, if analytics technologies are used, may collect information about how visitors interact with the Website so that Website performance and visitor experience can be understood and improved. Where applicable law requires consent for these technologies, they should only be activated after the appropriate consent has been obtained.

Third-party technologies: certain Website functionality may depend on third-party technology, such as security and anti-spam services. Those providers may use cookies or similar technologies according to their respective privacy practices. Where required by applicable law, visitors will be provided with an appropriate method to accept, reject, or manage non-essential cookies. You may also be able to restrict or delete cookies through your browser settings. Disabling cookies that are necessary for Website functionality may affect certain features of the Website.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for legitimate business, recordkeeping, security, contractual, or legal requirements. For example, contact information submitted in connection with an artwork or commission inquiry may be retained for an appropriate period to allow us to respond to and maintain records concerning that inquiry.

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to: request access to personal information we hold about you; request correction of inaccurate information; request deletion of certain personal information; withdraw consent where processing is based on consent; object to or restrict certain processing where applicable; request portability of information where applicable; opt out of certain uses where applicable law provides that right. We will respond to valid privacy requests in accordance with applicable law.

California residents may have additional privacy rights under applicable California privacy laws. Where applicable, these can include rights to request information regarding personal information collected about them, request correction or deletion, and exercise other rights provided by California law. We do not unlawfully discriminate against individuals for exercising applicable privacy rights.

Visitors located in the European Economic Area or United Kingdom may have additional rights under applicable data-protection laws. Where those laws apply, personal data will be processed on an appropriate legal basis, which may include: your consent; taking steps at your request before entering into a transaction; performance of a contract; our legitimate interests in responding to inquiries and operating our business; compliance with legal obligations. Where consent is the legal basis for processing, you may withdraw that consent as permitted by applicable law.

RETNA has an international audience. Information submitted through the Website may therefore be processed outside the country in which you reside. Where applicable law requires specific safeguards for international transfers of personal information, appropriate measures will be used.

The Website is intended for a general audience and is not designed to knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information through the Website improperly, please contact us so that we can review the matter.

The Website may contain links to galleries, publications, social-media platforms, collaborators, and other independent websites. This Privacy Policy does not control the privacy practices of those independent websites. We encourage visitors to review the privacy policies of websites they choose to visit.

We may update this Privacy and Cookies Policy from time to time to reflect changes in our Website, technology, business practices, or applicable law. The Last Updated date at the top of this page identifies the current version.

If you have questions about this Privacy and Cookies Policy, would like to request access to or deletion of personal information, or wish to exercise another applicable privacy right, please contact us through the Contact page on RETNA.com or MARCCADELuz.com.