Frequently Asked Questions

Are original RETNA artworks available for purchase?
Yes. Original RETNA artworks may be available for acquisition. Collectors are welcome to submit an inquiry through RETNA.com or MARCCADELuz.com. Please include your contact information and, if applicable, the artwork, series, size, or type of work you are interested in. Once your inquiry has been received, it will be reviewed and a dedicated sales team member will contact you regarding current inventory, availability, pricing, and acquisition options. Availability of individual works is subject to confirmation.
Can I commission an original artwork by RETNA?
Yes. RETNA considers selected private, corporate, and institutional commissions. Commission inquiries can be submitted through RETNA.com or MARCCADELuz.com. Please include relevant information such as preferred dimensions, type of artwork or project, intended location, desired timeframe, delivery or installation location, and any relevant project details. Once your request has been reviewed, a dedicated sales team member will contact you to discuss availability, pricing, timeline, deposit requirements, and next steps. All commissions are subject to the artist's approval and availability.
Does RETNA accept mural and site-specific commissions?
Yes. RETNA considers selected mural, public art, hospitality, corporate, and site-specific projects worldwide. Please submit your inquiry through RETNA.com or MARCCADELuz.com with the project location, approximate dimensions, photographs or architectural plans when available, proposed timeline, and a brief description of the project. Following review, the appropriate team member will contact you regarding the project and next steps.
Does RETNA offer prints or limited editions?
RETNA has created selected prints and limited editions. Availability varies by edition. For information about currently available editions, please submit an inquiry through RETNA.com or MARCCADELuz.com. A dedicated sales team member will contact you regarding current availability and acquisition options.
Do RETNA artworks come with a Certificate of Authenticity?
Eligible original RETNA artworks and editions are accompanied by appropriate authenticity and provenance documentation as applicable to the work and transaction. Collectors should confirm the Certificate of Authenticity and accompanying documentation with the authorized sales representative at the time of acquisition. For authentication-related inquiries concerning an existing RETNA artwork, please contact us with clear photographs of the work, dimensions, medium, provenance information, and copies of any existing documentation. Submission of an authentication inquiry does not constitute or guarantee authentication.
Can I purchase artwork directly through the website?
RETNA.com and MARCCADELuz.com serve as official points of contact for collector inquiries. For original artworks, available inventory, limited editions, or commissions, please submit your request through either website. Your inquiry will be reviewed and a dedicated sales team member will contact you regarding availability and the appropriate acquisition process.
Can I see an artwork in person before purchasing?
Viewing opportunities depend on the location and availability of the artwork. Please submit an inquiry through RETNA.com or MARCCADELuz.com. A dedicated sales team member can provide information about available works and, where possible, arrange or advise on appropriate viewing options.
Does RETNA ship artworks internationally?
International delivery can be arranged for eligible acquisitions and commissions. Shipping requirements depend on the artwork, destination, size, value, and terms of the transaction. Professional art handling, protective packaging, transportation, and appropriate insurance may be coordinated as part of the acquisition process. Applicable shipping charges, insurance, customs duties, taxes, import requirements, and installation costs will be confirmed as relevant to each transaction.
Can I use images of RETNA's artwork?
RETNA's artworks and images are protected by intellectual-property laws. Publication of an artwork on RETNA.com, MARCCADELuz.com, social media, or elsewhere does not grant permission to reproduce, distribute, modify, license, merchandise, or commercially exploit the artwork or its image. For press, editorial, publishing, advertising, film, television, merchandise, digital media, brand collaborations, or other licensing requests, please submit an inquiry through the website describing the proposed use. Written authorization may be required before use. Please see our Legal page for additional information regarding copyright, intellectual property, and image licensing.
Does RETNA collaborate with brands and other artists?
RETNA considers selected collaborations with artists, brands, cultural institutions, designers, and other creative partners. For collaboration inquiries, please provide information about the organization or collaborator, proposed project, intended use, territory, timeline, and scope. Each collaboration is considered individually and is subject to approval.
How do I contact RETNA Studio?
Please use the Contact page on RETNA.com or MARCCADELuz.com. To help us direct your inquiry efficiently, please identify the nature of your request: Original Artwork / Available Inventory; Commission; Mural / Public Art; Brand Collaboration; Exhibition / Institutional Inquiry; Press and Media; Licensing / Image Rights; Authentication Inquiry; General Inquiry. For original artwork acquisitions and commissions, your request will be reviewed and a dedicated sales team member will contact you regarding availability and next steps.
How long does it take to receive a response?
Every inquiry is reviewed and directed to the appropriate member of the team. Response times may vary depending on the nature of the request and current project schedules. Providing complete information with your initial inquiry will help our team respond more efficiently.
How can I receive updates about RETNA?
You can subscribe to RETNA Updates through RETNA.com or MARCCADELuz.com for news regarding exhibitions, new projects, releases, collaborations, and other announcements. You may unsubscribe from email communications at any time through the unsubscribe option provided in those communications.