Retna appreciates your business and fully respects your right to privacy. Therefore, we have developed the following "Privacy & Personal Details Policy" to address issues which may be of concern to you regarding the information and data you provide to us, or we obtain about you, as a result of your use of our website.

How Your IP Address Is Used

We use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is used to help identify you and your orders and will be matched with demographic information you have provided already held by us.

How We Use "Cookies".

Our site uses cookies to keep track of your orders. Cookies also enable us to keep track of which images you've selected to put in your Lightbox during each session. Cookies are small text files placed on your hard drive by web page servers, they are commonly used by websites to provide identification. The cookie your computer accepts from us is uniquely yours and can only be read by the server that gave it to you. When you access your Retna account you will need to use a browser that supports cookies. Cookies pose no hazard to your computer but if you remove them you will have to re-register in order to use our website. We do not use cookies to examine in any way your other internet activity, either before or after you leave our website.

How We Use Financial Information

We collect certain financial information from you in order to bill you for our products and services. All financial data is stored in an encrypted form and is accessible only to our banks and credit card clearing services for the purpose of processing payments. (See Security below.)

How We Use Your Contact Information

Our site's registration form requires you to give us certain contact information such as your name, email and shipping addresses. We use this customer contact information from the registration form to confirm orders and ship the products you have requested. This contact information is also used by us to contact you periodically about the Retna Picture Library and it’s services. None of the information collected by the registration form (except financial information - see above) is shared with any group or organisation outside of Retna Limited. You may opt-out of receiving future notifications and mailings from us.

How We Use Profile Data

Part of our Registration process ask you for information about you We use this data to tailor your experience with our site to your specific needs and to ensure that we are continually improving our services and products according to our customers preferences.

How We Use Security Measures

This site has security measures in place to protect against the loss, misuse and alteration of the information under our control. All financial transactions take place inside a security system known as SSL. You may inspect the identity of the owner of the security certificate, via the security dialogue in your browser, at any time. Retna Ltd is the owner so identified, thus ensuring you know it is Retna Ltd with whom you are trading.

Your username and password are known only to yourself, and to the system administrators. They will not be given out to anyone else at any time. They are stored in a separate secure database, not directly accessible to the internet.

Regular security reviews are held by us to ensure that the site remains safe and secure for your protection.

Correct your Personal Data

We also offer you the opportunity to either correct or update your personal data by selecting 'Your Account' from the navigation bar. After you type in your 'User Name' and 'Password' you will be able to edit the information there.

How to Find Out More

If you have any questions about this "Privacy & Personal Details Policy" or either the practices with this website or your experiences with it you may contact:

Retna Ltd


Copyright © 2015 Retna Ltd