Let The Mouse Come To Rest
If you're unsure what a button does, or you want to know more about a thumbnail image you are
looking at, let the mouse come to rest and your browser will display helpful hints and image information.
Find The Image You Need
1: Enter words and dates (in the format MM/DD/YYYY) that describe the image you need in the
search box that's at the top of most pages. Use an asterisk to search using part of a word: for example
'Schwar*'.
2: Click on the button 'ADVANCED SEARCH' and enter both the words that describe the image you are
searching for and words that describe what you don't want to find.
3: Use our 'browse by' section to get images that match a name, date, event or keyword (in the
celebrity, music, historic archive) or that match a subject, emotion, location or action (in the stock
archive). You can also see what's been recently uploaded to our archives in the 'browse by DATE'
pages.
4: When a search has been completed and the results displayed on the search results page, you
can use the 'sub-search drop-down boxes' on the right of the page to find images within the
search result.
5: Or, contact your account representative with an image request (use their expertise to find the
image you need in our online database or in the transparency archive).
Know What's Online and What's Not
Not all of the Retna archive is online. The list of names in the 'browse by NAME' page in the celebrity,
historic, music archive is of virtually our entire archive. If you find a name here, and clicking on it
gives no results, that subject will be in our transparency archive and you could make an image
request. You might also try a 'basic search' on a name if 'browse by NAME' gives no results. 'browse
by NAME' searches the archive in a specific way to find exact matches whereas 'basic search' searches
more generically and may find images whose data has not been updated yet (for example, if they are
new to the archive).
Download One by One or All at Once
Once a web page with the results of a search (basic or advanced) or the results of having browsed
certain categories of images has been displayed, you can download individual images by clicking
on the 'DOWNLOAD' button above the small (thumbnail) image. Or, you can check/mark them to
add them to the shopping cart. You can have up to 100 images in your shopping cart, you can select
any one image, several images, or all and then download them together. We recommend downloading
a maximum of 50 images from the cart at any one time for speed's sake.
Saving The Images You Find
If you see an image you might need, but are unsure about, add it to the cart (check/mark it). It will stay
there forever. It will only leave the cart if you download or remove it. The cart can hold up to 100
images.
Downloading Images
There are two areas in the website that allow you to download images:
Search results page (single images)
Once a web page with the results of a search (basic or advanced) or the results of having
browsed certain categories of images has been displayed, you can download individual
images by clicking on the 'DOWNLOAD' button above the small (thumbnail) image. You can also
download the image after clicking on the thumbnail to see the image's details (and it in a larger
format).
Shopping cart page (single or multiple images)
Once a web page with the results of a search (basic or advanced) or the results of having browsed
certain categories of images has been displayed, you can add images to your shopping cart by
checking/marking the image you want to add to the cart. The image is added to the cart as you leave
the page or when you click on 'ADD TO CART', so you can check/mark an image and continue browsing
the images in front of you and then return to your shopping cart later, or you can click on 'SHOPPING
CART' in the top right of the web page and visit the cart immediately. You can also click on
'SELECT ALL' in the light grey bar at the bottom of a search or browse results page to add all images
displayed on that page to your cart. Equally, you can 'DESELECT ALL' the images on that page if you
have checked several and you change your mind about them.??Once on the shopping cart web page,
you can either 'SELECT ALL' images (in the light grey bar at the bottom of the page) or you can
check/mark images individually that you would like to download. We recommend that you download
a maximum of 50 images at any one time (the cart holds 100). Then click 'DOWNLOAD' at the bottom
of the page to download either single or multiple images. Equally, you can check/mark images and
then click on 'REMOVE' to remove them from your cart. If there is just one image you want to download,
click on the thumbnail or the image name and then in the image detail page that opens click on
'DOWNLOAD'.
Image Delivery Method
Once you have chosen the images you can click the download button to begin downloading compressed
300 dpi RGB files. Alternatively, chose the "customize this download" button for additional
options, including CMYK files and emailing an image.
Download
After completing your additional choices (see below) about the download you will be presented with
a web page with a link in the center. There are instructions given at this point about how to click on
this link to have the images saved to a folder on your computer.
Email
If you choose email as the image delivery method, the image you have chosen will be emailed to your
email address. Because of the limited amount of information that can be sent by email, only one (1)
image can be emailed to you at a time. After choosing email, the page will refresh and you can enter
the email address you want the image sent to.
Image Format
You can specify the format in which you receive the image(s). If you are unsure what format is best for
you, stick with the default settings which are suitable for print.
Image Compression Type
You can also specify whether and how your images are compressed. We recommend you do compress
the images you have chosen because they will download more quickly.
Uncompress Utilities
Here are a few links to some applications to uncompress the images that are downloaded:
Macintosh: StuffIt Expander Windows: StuffIt Expander or WinZip
Find The Image You Need
You can find the image you need in the Retna archive in one of several ways:
1: Browse
Use our 'browse by' section to get images that match a name, date, event or keyword (in the celebrity,
music, historic archive) or that match a subject, emotion, location or action (in the stock archive). In the
'browse by' section of this site, and after you have searched the archive and received a set of results,
the 'sub-search' keyword shortcuts that are offered will only find images that have been keyworded by
Retna. This means that 'basic search' will always return more images than 'browse by' keyword for the
same word. Some of these images will be useful, their data has simply not been updated (as they have
been recently added to the archive for example). Some of these will be images you had not intended
to find (such as an image of Freddie Mercury of Queen when searching for HRH Queen Elizabeth II).
2: Basic Search
Enter the words and dates that describe the images you need in the search box that's at the top of
most pages. You can enter as many words as you want and dates must be in the format MM/DD/YYYY.
The results of your search will include any image that has been described using any of those words.
You can also use an asterisk (*) in the basic search. Use the asterisk to search using part of a word: for
example, searching for 'Schwar*' will return all images that have any word that begins with the letters
'Schwar' including images of Arnold Schwarzenegger and any pictures we have of F.A.O.Schwarz.
3: Advanced Search
Click on the button 'ADVANCED SEARCH' and enter both the words that describe the image you are
searching for and words that describe what you don't want to find. By default, all the different types of
information ('all fields') stored with each image will be searched for the words you have typed in. If you
know which of the fields (see below, For The Technically Minded) the words you are searching for are
likely to be stored in, then only search that field. For example: if you are searching for pictures by a
certain photographer, choose the field 'photographer' in the drop-down list at the start of the line that
you typed the photographer's name in. You can also, by checking/marking the button next to the text
describing how the date will be included, search for images from a specific date or from a specific time
period.
4: Sub-Search Drop-Down Boxes
When a search has been completed and the results displayed on the search results page, you can use
the 'sub-search drop-down boxes' on the right of the page to find images within the search result: in
the celebrity/music and historic archive by name, Retna's keywords, date and event and by Retna's
keywords alone in the stock archive.
5: Image request
Contact your account representative with an image request (use their expertise to find the image you
need in our online database or in the transparency archive).
Search Results Order
The images found during a search are displayed on the search results page ordered by date and then
name.
Know What's Online and What's Not
About one quarter of the Retna archive is online. The list of names in the 'browse by NAME' page in the
celebrity, historic, music archive is of virtually everyone in our entire archive (online and transparency).
If you find a name here, and clicking on it gives no results, that subject will be in our transparency
archive and you can make an image request.
[NOTE: A 'basic search' on a name is likely to return more images than the 'browse by name' link for the
same name because the 'browse by name' function searches in a specific way. Some of these images
will be useful, their data has simply not been updated (as they have been recently added to the
archive for example). Some of these will be images you had not intended to find (such as an image of
Freddie Mercury of Queen when searching for HRH Queen Elizabeth II after entering 'queen' in the
'basic search').]
For the Technically Minded (The Retna Image Data Fields)
The different types of information (data fields) stored with, or attached to, each image are as follows:
celebrity, music and historic image data fields
| name |
this field describes the subject of the image. For example: Caine, Michael or Knowles,
Beyonce etc.
|
| caption |
this field gives general information about the image and often summarises the other
fields. This field is likely to contain additional words that describe the image beyond
the Retna keywords.
|
| event |
the occasion at which the image was taken from list of annual events. |
| date |
the date on which the image was taken. |
| keyword(s) |
the Retna celebrity, historic, music keywords that apply to the image. |
| photographer |
the name of the person who took the image. |
| credit |
the copyright information of the image. NOTE: removal of this information subsequent
to downloading an image is a federal offence.
|
| image |
name the filename given to the image by our computer system.
NOTE: this information is the only way to identify a specific image (it is the 'unique
identifier'). So if you want to take note of a specific image for later (rather than adding
it to your shopping cart) you can note down this information and use it to find the
image again later.
|
stock image data fields
| caption |
this field gives general information about the image and often summarises the other
fields. This field is likely to contain additional words that describe the image beyond
the Retna keywords.
|
| date |
the date on which the image was taken. |
| keyword(s) |
the Retna stock keywords that apply to the image. |
| photographer |
the name of the person who took the image. |
| credit |
the copyright information of the image. NOTE: removal of this information subse
quent to downloading an image is a federal offence.
|
| image |
name the filename given to the image by our computer system.
NOTE: this information is the only way to identify a specific image (it is the 'unique
identifier'). So if you want to take note of a specific image for later (rather than adding
it to your shopping cart) you can note down this information and use it to find the
image again later.
|
Keywords
Retna attaches keywords to both its celebrity, music, historic and to its stock images. The keywords for
each archive are different. The keywords listed in the 'browse by' section of each archive are complete
listings of the words used by Retna.
These keywords are added to images in addition to information such as the photographer's name,
subject name and caption information.
In the 'browse by' section of this site, and after you have searched the archive and received a set of
results, the 'sub-search' keyword shortcuts that are offered will only find images that have been
keyworded by Retna according to the lists described above. This means that 'basic search' will always
return more images than 'browse by' keyword for the same word. Some of these images will be useful,
and some will be images you had not intended to find (such as an image of Freddie Mercury of Queen
when searching for HRH Queen Elizabeth II).
If the keywords aren't helping you find the image you need, try typing the word that describes the
images you are looking for in the 'basic search' box in the lighter orange segment of the top left of the
'search' page, or try using the 'advanced search' page.
NOTE: there is more information attached to each image than the keywords Retna uses and this can
help you find images.
Image Requests
You may want to request an image search for two reasons:
1: You don't have the time or inclination, or are unsure how to search the Retna database online to find
the image you need
2: You have searched the online database and not found the image you need. Not all of the Retna
image archive is online. That means there is a good chance of our finding the image you need in our
transparency archive.
[NOTE: The list of names in the 'browse by NAME' page in the celebrity, historic, music archive is of
virtually our entire archive. If you find a name there, and clicking on it gives no results, that subject will
be in our transparency archive.]
Clients please email your account representative directly or contact us:
Cookies
What are cookies and why do I need them on?
On the web it is impossible to differentiate between visits to a website, unless the website can somehow
"mark" a visitor. This is done by storing a piece of information (a cookie) in the visitor's browser.
Cookies can be database information, custom page settings, or just about anything that would make a
site individual and customizable. For more information on cookies go to: www.cookiecentral.com/faq/
Retna's archive engine, Mediabin, will only work if cookies are accepted by your computer.
How do I set my browser to accept cookies?
Netscape Navigator/Communicator
1: choose Edit/Preferences/Advanced
2: then choose Accept Cookies or Accept only cookies that get sent back to the originating server
Microsoft Internet Explorer
1: choose Edit/Preferences/Cookies
2: then set When receiving Cookies to either Never Ask or Ask For Each Site or Ask For Each Cookie
Further Support
For Support on Finding an Image
Please check the section 'SEARCHING' above or contact your account representative. They use the
archive every day and may be able to offer insight into how to find an image in the database.
Forgotten Password
Please contact Tech Support with your account user name and company to have your password sent
to you by email.
Site Errors
You will occasionally encounter errors when using this site. If you do, try going back (clicking on the
browser 'back' button) and then re-trying the last thing you did. This will fix the error on most occasions.
If it does not, log out of the Retna Archive and log back in again. Please report errors to Tech
Support or your account executive.
Technical Enquiries
For support on any other issue to do with accessing and using the Retna archive please contact Tech
Support.